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SCA’s huge offering of ready-to-use training and development programmes covers all staff levels and a wide range of industries. All existing training and development programmes can be amended to meet your specific needs. Alternately exclusive programmes can be designed specially for you.

Human Resource Development

  • The Art of Making Meetings Work
  • Anger Management
  • Assertive Communication
  • Building Self-esteem and Assertiveness Skills
  • Budgets and Managing Money
  • Business Communication
  • Business Ethics for the Office
  • Business Etiquette: Gaining that Extra Edge
  • Business Writing Skills
  • Coaching: On the Job
  • Decision-making
  • Effective Minute Taking
  • Effective Thinking Skills
  • Exploring Emotional Intelligence
  • Grooming and Deportment
  • Interpersonal Skills
  • Inventory Management: The Nuts and Bolts
  • LEAN Process Improvement
  • Negotiating Skills
  • The Minute Taker’s Workshop
  • Personal Goal Setting
  • Prioritisation: Work/Life Balance
  • Project Management
  • Report Writing
  • Risk Management
  • Skills for the Administrative Assistant
  • Stress Relief and Reduction
  • Telephone Etiquette
  • Time Management
  • Teamwork: Building Better Teams
  • The World of Work
  • Working Smarter: Using Technology to Your Advantage

Leadership Development

  • Accounting Skills for the New Supervisor
  • Business Leadership: Becoming Management Material
  • Change Management
  • Chairing Meetings
  • Conducting Effective Performance Reviews
  • Conflict Management
  • The Engaged Manager
  • Dealing with Difficult Situations (Performance and Conduct)
  • Decision-making
  • The Department as a Business Unit
  • Finance for the Non-financial Manager
  • Generation Gap: Closing the Generation Gap in the Workplace
  • Handling Conflict and Grievances
  • HR for Non-HR Managers
  • Interaction Management
  • Interpersonal Skills for Managers
  • Inventory Management – The Nuts and Bolts
  • Leading your Team
  • LEAN Process Improvement
  • Managing Essentials – An Introduction to the Fundamentals of Managing
  • Managing Poor Performance and Incapacity
  • Motivating your Workforce
  • On-the-job Coaching and Mentoring
  • Organising and Controlling
  • Performance Management
  • Planning
  • Risk Management
  • Team Leader Essentials
  • Using on-the-job Coaching to Improve Performance
  • Written English for the Senior Manager/Executive
  • Your Roles and Responsibilities as a Team Leader/Supervisor

Sales and Service Development

Human Resource Management

All our training programmes can be customised for your industry or organisation. Please contact us to discuss your specific needs.

Online Training Solutions - Solutions Connect Africa

Online Training

Access world-class training from your desk. Our extensive e-learning offering gives you the flexibility to train where you can, when you can.

of consumers have higher expectations for customer service now than they did just one year ago
(2015 Global State of Multichannel Customer Service Report)

Specialised. Customised. Training the way it should be. Call 028 272 9099 now.

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