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It’s not just what is said, but how it’s said and, with the emergence of electronic communication, it’s never mattered more. Equip your people with the crucial English business writing language skills they need to be effective at all levels of an organisation. Give them the tools to not only communicate effectively, but do so in a manner that enhances credibility and builds a positive personal brand.

Target audience

Anyone who corresponds in English will benefit hugely from this workshop. It is particularly relevant to those managers and executives whose first language is not English.


  • Using appropriate language in business correspondence
  • Identifying common errors in correspondence
  • Using punctuation correctly
  • Writing appropriately to an identified audience


Module 1: Introduction to effective writing skills
Module 2: Writing style
  • Using words correctly
  • Standard phrases to avoid
  • Punctuation and spelling
  • Summaries
  • The Fog Index
  • The audience
Module 3: Business communication media
  • Electronic mail
  • Flaming
  • Reports
  • Business letters
  • Workplace Assessment Activities


Half a day, one or two days, dependent on specific requirements.

This workshop is fully customisable and it is highly recommended to do so.

Specialised. Customised. Training the way it should be. Call 028 272 9099 now.

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